There are several ways to get answers to your questions:
Please check the discussion forum. Your question might be answered there already. If not, please post your question in the forum - it most likely is of interest to others as well! You will definitely get an answer.
If it is about finding out how to use bepacked.com and make the most out of it, we strongly recommend you have a look at the following pdf documents:
User Manual - English (pdf, 160 KB), explanations, hints & tips how to make most out of bepacked.com
Benutzer Handbuch - Deutsch (pdf, 213 KB), Uebersicht und Tips um das Beste aus bepacked.com zu machen
Please feel free to send us an email with your question at any time: info@bepacked.com
Other documents of interest are:
Mobile Phone Interaction (pdf, 60 KB), instructions explaining how to save money using your mobile phone with bepacked.com.